Lost my City
5 posters
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Lost my City
by Bastoska Fri Apr 11, 2014 5:11 am
So I was on-line and collecting cash and passengers when my game locked up. Closed out and re-booted my android tablet, and when I opened up the game I was at level 1 starting over. Gone is my level 45 city with 10 hangars. No more 274 stars. Ten monuments lost. Hundreds of hours of flying disappeared. Will be submitting a ticket to GI. Hope they can restore my city. Appologies to my neighbors, I won't be gifting for a while. Please let me know if you can still see my city. Thanks!
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by SannSunn Fri Apr 11, 2014 5:24 am
I can still see your airport, still at level45, including all the monuments, so it's still there.
If you need some screen shots to send to GI just let me know.
Good luck!
If you need some screen shots to send to GI just let me know.
Good luck!
SannSunn- Level : 60 (312 stars)
Posts : 717
Age : 38
Location : Netherlands (CET)
Items I Can Gift : (All the usual flight items) Pax5 - Fuel20 - Shampoo - ATM - Single malt whiskey - Paint - Generator - Tour review - Projector - Rope block - Video wall - Laser level - Flight helmet - Eau de Toilette - Jet Engine - Stapler - Power source - Spaceship launch console - Make-up - Amperemeter - Laser cutter - Landing gear - Cooling chamber - Archivebox - Altimeter - Controller - Flatwork ironer - Crucible. Able to send in return (ONLY after PM): Lvl7: Mayor's portrait, Beverage cooler, Monitor - Lvl8: Podium, X-Ray scanner, Laser rangefinder - Lvl9: Postal drone, Turnstile, Infrared camera - Lvl10: Explosives Detector, Laminator, Drawing Board - MCC lvl3: Offset Gregorian Antenna - Repair base lvl6: Riveter - Reserve hangar lvl1: Wheel block, lvl2: Fluorescent Lamp, Lvl3: Machine Oil
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by GoGa132 Fri Apr 11, 2014 11:43 am
Just went to see your City
every thing is in place so it should be an easy problem
good luck
every thing is in place so it should be an easy problem
good luck
GoGa132- Level : 8 (9 Stars - 1 Heart)
Posts : 95
Age : 41
Items I Can Gift : Passengers (5) - Fuel (3) - Fuel Catalyst - Do Not Disturb Sign - Imprinter - Skin Care Products - Cockpit Glass - Generator - Album - Landing Lamp
Falubaz- Level : 50 (350stars)
Posts : 94
Age : 44
Location : Eindhoven NL
Items I Can Gift : see profile
Re: Lost my City
by Bastoska Wed Apr 16, 2014 6:06 am
GI finally fixed it. My city is restored and I am back to launching sorties. Had an enormous amount of gifts waiting for me when I returned; thanks to everyone for their support! Couldn't re-send to everyone due to the numbers. If you need somethong please let me know. Level 45, 274 stars, 10 monuments, 4 Alien Legacys, and 10 Space Travelers. Best wishes everyone! The beast has returned!
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
GoGa132- Level : 8 (9 Stars - 1 Heart)
Posts : 95
Age : 41
Items I Can Gift : Passengers (5) - Fuel (3) - Fuel Catalyst - Do Not Disturb Sign - Imprinter - Skin Care Products - Cockpit Glass - Generator - Album - Landing Lamp
Re: Lost my City
by Bastoska Mon Apr 21, 2014 12:32 am
Well it has happened again. Went to open my game this morning and heard the airport city music start playing (I always have it turned off). Sure enough, my city was reset to day 1 level 1 again. Twice in the same month! None of my other GI games on my tablet are having any problems, so I am thinking it is unique to airport city. So back to GI with another trouble ticket. To all my neighbors, hopefully my abscence will be short and I can get back to playing and gifting soon.
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by GoGa132 Mon Apr 21, 2014 12:57 am
Someone in GI's stuff hates you 
any way just visited your city and everything is in place
get back soon
any way just visited your city and everything is in place
get back soon
GoGa132- Level : 8 (9 Stars - 1 Heart)
Posts : 95
Age : 41
Items I Can Gift : Passengers (5) - Fuel (3) - Fuel Catalyst - Do Not Disturb Sign - Imprinter - Skin Care Products - Cockpit Glass - Generator - Album - Landing Lamp
Re: Lost my City
by Bastoska Mon Apr 21, 2014 3:49 am
GoGa132 wrote:Someone in GI's stuff hates you
any way just visited your city and everything is in place
get back soon
Lol--thanks bro. You would think GI would love us big players who spend lots of green. Hope to be back soon.
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by drivefast99 Mon Apr 21, 2014 6:48 am
You may want to look into a backup app. I use the one that came with my tablet and it has worked great in the past.
drivefast99- Level : 70
Posts : 852
Location : NC, USA
Items I Can Gift : DF99: Fuel Catalyst, DND Sign, Imprinter, Chocolate Candies, Paint, Generator, Album, Landing Lamp, Dispatcher Console, Channel Bar, Fuel (20), Powerful Radio Transmitter, Spaceship Engine, Glass Display Case, Cognac, Fuel Supply, Aircraft Tire, Calculator, Fuel Additives, Insulation, Solar Cell, Additional Radar, White Gold Bracelet, Smoke Detector, Spare Wire, Hull Parts, Passenger Seat, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Altimeter, Spare Propeller, Deicer, Grinding Machine, Wireless Compass, Flatwork Ironer, Blanket, Attitude Indicator, Screw Press. df19: Fuel (3), Do Not Disturb Sign, ATM, Pearl Earrings, Cockpit Glass, Generator, Tour Review, Projector, Rope Block, Fuel (20) , Video Wall, Robot Tester, Glass Display Case, Eau De Toilette, Jet Engine, Wide Angle Binoculars, Power Source, Communication Antenna, White Gold Bracelet, Smoke Detector, Server Rack, Landing Gear, Defroster, Master Plan, Gyroscope, Controller, Arcade Machine, Flatwork Ironer, Calibration Module, Screw Press.
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by Bastoska Wed Apr 23, 2014 11:38 am
....and less than 24 hours later we're back to level 1 again. Sent GI another e-mail. Waiting for their response. 
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by Bastoska Sat Apr 26, 2014 6:47 pm
Got another reset code today. GI said the sent my ticket to their engineers for review. Everything is back, will wait and see how it goes.
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
Re: Lost my City
by GoGa132 Sun Apr 27, 2014 8:02 am
Welcome back once again
Hopefully it won't happen again
Hopefully it won't happen again
GoGa132- Level : 8 (9 Stars - 1 Heart)
Posts : 95
Age : 41
Items I Can Gift : Passengers (5) - Fuel (3) - Fuel Catalyst - Do Not Disturb Sign - Imprinter - Skin Care Products - Cockpit Glass - Generator - Album - Landing Lamp
Re: Lost my City
by Bastoska Mon Apr 28, 2014 4:01 am
GoGa132 wrote:Welcome back once again
Hopefully it won't happen again
Thanks, but I'm not holding my breath. Will wait and see how things go.
Bastoska- Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator
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