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Looking to Complete the "Lunar Race" collection...

+11
eatteveld
SannSunn
Canterbury
kcnwa
Bastoska
eF
bibou
jon-
jwhitten
iamice
stopin
15 posters

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Post by kcnwa Sat Apr 26, 2014 1:07 pm

I'm also only seeing 2000 coin on gold box.

kcnwa

Level : 40
Posts : 55

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Post by stopin Sat Apr 26, 2014 5:15 pm

1st Place finish from L3 launch: Exp 2000 Coins 2200
2nd Place finish from L3 Launch: Exp 1000 Coins 1100

Once again GIs testing failed to catch the coding fail.

And this was my 2nd L3, I didn't notice the error the 1st time. So I wasted numerous Powerful Explosive Bolts thinking I would get some decent coins.  Crying or Very sad  I hope GI plans to gets us the missing coins since that was the advertised reward!  Evil or Very Mad 
stopin
stopin

Level : (Android L45, 232★, 9♥) ---- (IOS L45, 175★, 9♥)
Posts : 89
Location : Texas
Items I Can Gift : FUEL 20

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Post by eatteveld Sat Apr 26, 2014 7:48 pm

Exactly what I got. GI said that they are looking into my issue :
quote:
I transferred your data to our specialists and they are working on the issue. Please, note that request processing can take us some time and we will get back to you within seven business days.
unquote.
Let's see what there reply will be. Meanwhile I guess it would be best if you guys raise a ticket with GI as well.
eatteveld
eatteveld

Level : 50
Posts : 874
Age : 63
Location : Netherlands
Items I Can Gift : Fuel Catalyst, Shampoo, Bath towel, Robotic lawnmower, Goal Posts, Airco, Imprinter, Pearl earrings, Cockpit Glass, Welder, Generator, Great shots, Tour review, Landing Lamp, Radar, Disatcher Console, Handling Line, Rope Block, Fuel (20) Powerful radio Transmitter, Spaceship Engine, Robot tester, Security camera, Slide Rule, Cognac, Fuel Supply, Jet Engine, Calculator, Wide-Angle Binoculars, Fuel Additives, Drill Machine, Power Source, Spaceship Launch Console, Solar Cell, Additional radar, White Gold Bracelet, Perfume, Ergonomic Chair, Shredder, Spare Wire, Stamp, Hull Parts, Landing Gear, Oscilating Beacon, Flight catering, Packaging Machine, Defroster, Navigation Module, City Model, Master plan, Fuel Hose, Gyroscope, Altimeter, Spare Propeller, Deicer, Air vent Filter, Router, Demodulator, Wireless Compass, Centrifuge, Blanket.

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Post by littleb Sun Apr 27, 2014 1:07 pm

Hi all,

I meant to join a launch to complete the event but I hit the wrong bottom! I start a new launch with 21 hours to go. Please feel free to join as I may not be able to finish it. Thanks a lot for your helps!

Cheers,
littleb

littleb

Level : 61
Posts : 650
Items I Can Gift : Fuel(20), Fuel Catalyst, Do Not Disturb Sign, ATM, Pearl Earrings, Paint, Generator, Album, Landing Lamp, Projector, Channel Bar, Powerful Radio Transmitter, Laser Level, Flight Helmet, Cognac, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Communication Antenna, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Altimeter, Spare Propeller, Deicer, Grinding Machine, Wireless Compass, Dryer, Blanket, Attitude Indicator, Energy-Saving Lamp, Document Detector, Protractor, Calibration Module, Screw Press, Earplugs, Fruit Lollipop; Can send-in-return: Level 7 [Fax Machine, ?], Level 8 [VOIP Phone, Router, Demodulator], MCC-3 [Offset Gregorian (Parabolic) Antenna], L9 [Energy-Saving Lamp, Information Sign, Coffee Machine], L10 [Protractor, Document Detector, Paper Cutter], Repair6 [Calibration Module], Reserved Hanger [Wheel Block, Safety Cone, Machine Oil]

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Post by littleb Sun Apr 27, 2014 8:52 pm

littleb wrote:Hi all,

I meant to join a launch to complete the event but I hit the wrong bottom! I start a new launch with 21 hours to go.  Please feel free to join as I may not be able to finish it.  Thanks a lot for your helps!

Cheers,
littleb
The launch is completed. Many thanks to Carlos and Simon, especially Carlos for putting in 1000+ points.  Thank you!

littleb

Level : 61
Posts : 650
Items I Can Gift : Fuel(20), Fuel Catalyst, Do Not Disturb Sign, ATM, Pearl Earrings, Paint, Generator, Album, Landing Lamp, Projector, Channel Bar, Powerful Radio Transmitter, Laser Level, Flight Helmet, Cognac, Fuel Supply, Jet Engine, Stapler, Fuel Additives, Power Source, Communication Antenna, Additional Radar, White Gold Bracelet, Amperemeter, Spare Wire, Laser Cutter, Landing Gear, Oscillating Beacon, Flight Catering, Cooling Chamber, Navigation Module, Archive Box, Fuel Hose, Altimeter, Spare Propeller, Deicer, Grinding Machine, Wireless Compass, Dryer, Blanket, Attitude Indicator, Energy-Saving Lamp, Document Detector, Protractor, Calibration Module, Screw Press, Earplugs, Fruit Lollipop; Can send-in-return: Level 7 [Fax Machine, ?], Level 8 [VOIP Phone, Router, Demodulator], MCC-3 [Offset Gregorian (Parabolic) Antenna], L9 [Energy-Saving Lamp, Information Sign, Coffee Machine], L10 [Protractor, Document Detector, Paper Cutter], Repair6 [Calibration Module], Reserved Hanger [Wheel Block, Safety Cone, Machine Oil]

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Post by eatteveld Tue Apr 29, 2014 12:58 am

No real news yet about the low pay-out on the space shuttle missions: I got an interim reply from GI,
quote:
I have transferred your details for a careful investigation in order to help you as soon as we can and to provide you with the best support you deserve. Please, note that your request processing may take up some time, so I shall get back to you within five working days as soon as I have more information regarding your concern.
unquote:
We wait some more.....
eatteveld
eatteveld

Level : 50
Posts : 874
Age : 63
Location : Netherlands
Items I Can Gift : Fuel Catalyst, Shampoo, Bath towel, Robotic lawnmower, Goal Posts, Airco, Imprinter, Pearl earrings, Cockpit Glass, Welder, Generator, Great shots, Tour review, Landing Lamp, Radar, Disatcher Console, Handling Line, Rope Block, Fuel (20) Powerful radio Transmitter, Spaceship Engine, Robot tester, Security camera, Slide Rule, Cognac, Fuel Supply, Jet Engine, Calculator, Wide-Angle Binoculars, Fuel Additives, Drill Machine, Power Source, Spaceship Launch Console, Solar Cell, Additional radar, White Gold Bracelet, Perfume, Ergonomic Chair, Shredder, Spare Wire, Stamp, Hull Parts, Landing Gear, Oscilating Beacon, Flight catering, Packaging Machine, Defroster, Navigation Module, City Model, Master plan, Fuel Hose, Gyroscope, Altimeter, Spare Propeller, Deicer, Air vent Filter, Router, Demodulator, Wireless Compass, Centrifuge, Blanket.

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Post by GASBS Tue Apr 29, 2014 1:56 am

eatteveld wrote:No real news yet about the low pay-out on the space shuttle missions: I got an interim reply from GI,
quote:
I have transferred your details for a careful investigation in order to help you as soon as we can and to provide you with the best support you deserve. Please, note that your request processing may take up some time, so I shall get back to you within five working days as soon as I have more information regarding your concern.
unquote:
We wait some more.....

I've submitted a ticket too, and ditto the above. I also demanded an explanation as to why they required a screenshot (why not, eh?).
GASBS
GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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Post by Bastoska Tue Apr 29, 2014 6:42 pm

Their translator needs some help at GI. I get the request for screen shots with almost every ticket--it's not the fault of the agent helping you; they are told to collect certain things for each ticket regardless of the nature of the problem. It strealines their internal process. Remember this is a Russian business model. They are not known as leaders in customer service.
Bastoska
Bastoska

Level : 55
Posts : 264
Age : 60
Location : Tacoma Washington
Items I Can Gift : Fuel 3 Units, Passengers (5), Fuel Catalyst, Bath Towel, ATM, Single Malt Whiskey, Paint, Generator, Great Shots, Landing Lamp, Radar, Handling Line, Passengers (10), Powerful Radio Transmitter, Video Wall, Flight Helmet, Eau de Toilette, Fuel Supply, Aircraft Tire, Stapler, Fuel Additives, Drill Machine, Spaceship Launch Console, Additional Radar, Makeup, Cash Counter, Lining Plate, Passenger Seat, Oscillating Beacon, Flight Catering, Packaging Machine, Navigation Module, City Model, Fuel Hose, Altimeter, Spare Propeller, Deicer, Air Vent Filter, Wireless Compass, Dryer, Blanket, Attitude Indicator

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Post by SannSunn Tue Apr 29, 2014 8:36 pm

First I got the same answer, only they didn't ask me for a screen shot.
This morning I got a code which gave me 30.000 coins.

SannSunn
SannSunn

Level : 60 (312 stars)
Posts : 717
Age : 38
Location : Netherlands (CET)
Items I Can Gift : (All the usual flight items) Pax5 - Fuel20 - Shampoo - ATM - Single malt whiskey - Paint - Generator - Tour review - Projector - Rope block - Video wall - Laser level - Flight helmet - Eau de Toilette - Jet Engine - Stapler - Power source - Spaceship launch console - Make-up - Amperemeter - Laser cutter - Landing gear - Cooling chamber - Archivebox - Altimeter - Controller - Flatwork ironer - Crucible. Able to send in return (ONLY after PM): Lvl7: Mayor's portrait, Beverage cooler, Monitor - Lvl8: Podium, X-Ray scanner, Laser rangefinder - Lvl9: Postal drone, Turnstile, Infrared camera - Lvl10: Explosives Detector, Laminator, Drawing Board - MCC lvl3: Offset Gregorian Antenna - Repair base lvl6: Riveter - Reserve hangar lvl1: Wheel block, lvl2: Fluorescent Lamp, Lvl3: Machine Oil

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Post by eatteveld Tue Apr 29, 2014 9:08 pm

I got a code for 30.000 coins as well.
No news if this bug is fixed though. So I asked them  Rolling Eyes
eatteveld
eatteveld

Level : 50
Posts : 874
Age : 63
Location : Netherlands
Items I Can Gift : Fuel Catalyst, Shampoo, Bath towel, Robotic lawnmower, Goal Posts, Airco, Imprinter, Pearl earrings, Cockpit Glass, Welder, Generator, Great shots, Tour review, Landing Lamp, Radar, Disatcher Console, Handling Line, Rope Block, Fuel (20) Powerful radio Transmitter, Spaceship Engine, Robot tester, Security camera, Slide Rule, Cognac, Fuel Supply, Jet Engine, Calculator, Wide-Angle Binoculars, Fuel Additives, Drill Machine, Power Source, Spaceship Launch Console, Solar Cell, Additional radar, White Gold Bracelet, Perfume, Ergonomic Chair, Shredder, Spare Wire, Stamp, Hull Parts, Landing Gear, Oscilating Beacon, Flight catering, Packaging Machine, Defroster, Navigation Module, City Model, Master plan, Fuel Hose, Gyroscope, Altimeter, Spare Propeller, Deicer, Air vent Filter, Router, Demodulator, Wireless Compass, Centrifuge, Blanket.

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Post by Falubaz Wed Apr 30, 2014 2:11 am

What was the code?
Falubaz
Falubaz

Level : 50 (350stars)
Posts : 94
Age : 43
Location : Eindhoven NL
Items I Can Gift : see profile

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Post by GASBS Wed Apr 30, 2014 2:54 am

To give GI their (sort of) dues, I also got given a one-off code and was able to redeem 10,000 coins for a second placing. They closed the ticket but as I'm launching every other day, and seeing as there doesn't appear to be a fix for this any time soon, I have re-opened it and will be doing so every time I don't get the full launch reward. I can see a recurring theme headed our way...
GASBS
GASBS

Level : 70
Posts : 153
Location : Worcester, UK
Items I Can Gift : See signature

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Post by SannSunn Wed Apr 30, 2014 3:41 am

Falubaz wrote:What was the code?

My code (30.000 coins) was lassdzivii , but I don't think you will be able to use it.

I re-opened the ticket as well since the pay out from my second launch wasn't right either. They said I shouldnt have got a payment, but fortunatly I made a screenshot of the rewards per place, so hopefully they will give me a code for my second launch as well.
SannSunn
SannSunn

Level : 60 (312 stars)
Posts : 717
Age : 38
Location : Netherlands (CET)
Items I Can Gift : (All the usual flight items) Pax5 - Fuel20 - Shampoo - ATM - Single malt whiskey - Paint - Generator - Tour review - Projector - Rope block - Video wall - Laser level - Flight helmet - Eau de Toilette - Jet Engine - Stapler - Power source - Spaceship launch console - Make-up - Amperemeter - Laser cutter - Landing gear - Cooling chamber - Archivebox - Altimeter - Controller - Flatwork ironer - Crucible. Able to send in return (ONLY after PM): Lvl7: Mayor's portrait, Beverage cooler, Monitor - Lvl8: Podium, X-Ray scanner, Laser rangefinder - Lvl9: Postal drone, Turnstile, Infrared camera - Lvl10: Explosives Detector, Laminator, Drawing Board - MCC lvl3: Offset Gregorian Antenna - Repair base lvl6: Riveter - Reserve hangar lvl1: Wheel block, lvl2: Fluorescent Lamp, Lvl3: Machine Oil

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Post by eatteveld Thu May 01, 2014 7:50 pm

I received fwg answer from GI
quote:
As to the launches, our engineers have been informed and are taking necessary measures to troubleshoot the problem. Anticipating your question on the time when the issue is completely resolved I would like to let you know that it is expected to be eliminated in the upcoming update.
unquote:
patience is a virtue ....
eatteveld
eatteveld

Level : 50
Posts : 874
Age : 63
Location : Netherlands
Items I Can Gift : Fuel Catalyst, Shampoo, Bath towel, Robotic lawnmower, Goal Posts, Airco, Imprinter, Pearl earrings, Cockpit Glass, Welder, Generator, Great shots, Tour review, Landing Lamp, Radar, Disatcher Console, Handling Line, Rope Block, Fuel (20) Powerful radio Transmitter, Spaceship Engine, Robot tester, Security camera, Slide Rule, Cognac, Fuel Supply, Jet Engine, Calculator, Wide-Angle Binoculars, Fuel Additives, Drill Machine, Power Source, Spaceship Launch Console, Solar Cell, Additional radar, White Gold Bracelet, Perfume, Ergonomic Chair, Shredder, Spare Wire, Stamp, Hull Parts, Landing Gear, Oscilating Beacon, Flight catering, Packaging Machine, Defroster, Navigation Module, City Model, Master plan, Fuel Hose, Gyroscope, Altimeter, Spare Propeller, Deicer, Air vent Filter, Router, Demodulator, Wireless Compass, Centrifuge, Blanket.

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Post by eatteveld Sat May 24, 2014 10:50 pm

After the last update I completed 2 level 3 launches.
First one was a 2nd place which gave 11.000 coins, the next one was a 4th place which gave 4400 coins. Still not as advertised, but this time I am not complaining  Smile 
eatteveld
eatteveld

Level : 50
Posts : 874
Age : 63
Location : Netherlands
Items I Can Gift : Fuel Catalyst, Shampoo, Bath towel, Robotic lawnmower, Goal Posts, Airco, Imprinter, Pearl earrings, Cockpit Glass, Welder, Generator, Great shots, Tour review, Landing Lamp, Radar, Disatcher Console, Handling Line, Rope Block, Fuel (20) Powerful radio Transmitter, Spaceship Engine, Robot tester, Security camera, Slide Rule, Cognac, Fuel Supply, Jet Engine, Calculator, Wide-Angle Binoculars, Fuel Additives, Drill Machine, Power Source, Spaceship Launch Console, Solar Cell, Additional radar, White Gold Bracelet, Perfume, Ergonomic Chair, Shredder, Spare Wire, Stamp, Hull Parts, Landing Gear, Oscilating Beacon, Flight catering, Packaging Machine, Defroster, Navigation Module, City Model, Master plan, Fuel Hose, Gyroscope, Altimeter, Spare Propeller, Deicer, Air vent Filter, Router, Demodulator, Wireless Compass, Centrifuge, Blanket.

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